Terms of Use

These terms govern your use of Myditate. By signing in, you agree to use the service lawfully and only through your own account.

Wellness, not health care

Myditate provides general wellness and relaxation content. It is not medical advice, diagnosis, treatment, therapy, or emergency support. Do not delay professional care because of Myditate. If you may harm yourself or someone else, contact local emergency services or a crisis resource now.

Your account

You are responsible for activity through your account. Do not bypass usage limits, probe another person’s data, or interfere with the service. We may suspend access needed to protect Myditate or other users.

Your content

You keep rights in text you provide. You allow Myditate and its service providers to process it only as needed to generate and deliver the requested experience and operate the service. Generated content may be imperfect or unsuitable; use your judgment.

Credits and payments

Myditate offers one-time purchases of credits that can be used to create meditation sessions. The number of credits, price, and total charge are shown before you complete a purchase. On the website, purchases are processed by our payment provider, Stripe. In the iPhone app, purchases are made through Apple’s App Store and charged to your Apple Account; Apple’s terms of sale also apply to them. Credit packs are not subscriptions, do not renew automatically, and purchased credits do not expire. Trial, promotional, or invitation credits may have different terms shown when they are granted.

Credits have no cash value, cannot be transferred between accounts, and may be used only for Myditate services. The credit cost of a session is shown before generation begins. Replaying a completed session does not use more credits. If Myditate accepts credits for a generation that permanently fails, those credits are restored automatically.

Refunds

Refunds of purchases made in the iPhone app through the App Store are handled by Apple under Apple’s policies; request one at reportaproblem.apple.com. If Apple refunds a purchase, the corresponding credits are removed from your account. The rest of this section applies to purchases made on the website.

You may request a full refund of a credit-pack purchase within seven calendar days after purchase if none of the credits from that purchase have been used. Submit the request from Purchase history on the Credits screen, or through the support contact shown at Checkout or on your payment receipt. Approved refunds are returned to the original payment method, and the corresponding credits are removed from your account.

We do not offer partial refunds or refunds requested after seven days, and using any credits from a purchase generally makes that purchase ineligible for a voluntary refund. This policy does not limit any refund, cancellation, or withdrawal rights that applicable law requires us to provide. A restoration of credits after a failed generation is not a cash refund.

Availability

Myditate is an evolving service and may change, pause, or discontinue features. To the extent permitted by law, the service is provided without warranties and Myditate is not liable for indirect or consequential losses arising from use of the service.

Ending use

You may stop using Myditate, sign out everywhere, or delete your account at any time. Deleting your account permanently removes its remaining credits and does not by itself create a refund. Request any eligible refund before deleting your account. Provisions that by their nature should survive will continue after account deletion.

Support

Contact Myditate at bo@pencel.ai, or, when signed in, from Settings → Help & support. Support is not monitored for emergencies; use local emergency services or an appropriate crisis resource for urgent help.